Instance #

How to choose a Virtual Machine (VM) hostname? #

You can assign any hostname to your VM, however, there are some restrictions when choosing a hostname:

• The length of each segment of the hostname, separated by dots, must be between 1 and 63 characters.
• The complete hostname (including dots) must be no more than 253 characters in total.
• The hostname can only contain ASCII letters (a-z), digits (0-9), and hyphens (-).

Please note: A hostname can’t start with a hyphen.

What actions can I take with my VM? #

You can perform the following operations on the VM you created: Start, Stop, Restart and Delete.

Is VM charged if I stop it? #

If you choose to stop your VM, charges will still be applied according to its selected configuration. While the VM is in STOP status, all data is stored on it and there is a possibility to START it at any time, so it is charged according to the standard active VM price list with the expected hourly rate.

Please note: The VM must be deleted for the charges not to apply.

How many VMs can I create for my Workspace? #

By default, each Workspace allows the creation of up to 10 virtual machines (VMs). If you require more than 10 VMs within a single Workspace, you can easily increase this limit by submitting a support ticket.

Please note: Be sure to include details such as the number of additional VMs required and the reason for the increase to speed up processing time.

Where can I find my public/private IP? #

You can find IP addresses in two sections. To find your IP addresses, please follow the steps below:

1. Dashboard » Instances » underneath the name of your VM.
2. Dashboard » Instances » Open the Instance for which you want to find the IP » go to the Network section.

During which time intervals is VM charged? #

VM is charged hourly (Pay As You Go). Estimates of monthly pricing are based on 720 hours of usage each month.

What’s the default Internet speed per VM? #

100 Mbps public Internet is included by default.

Can I increase internet speed for my VM? What plans are available and how? #

Yes. Available plans: 200 Mbps, 300 Mbps, 400 Mbps, 500 Mbps, 1 Gbps. You can choose higher speed than default when deploying a VM or upgrade VM speed in Dashboard - Upgrade

Is there downtime when upgrading? #

Generally no — changes take effect immediately.

How is pricing handled for bandwidth upgrades? #

Pay as you go with an hourly rate; upgrades apply immediately and are prorated for actual time used.

Is data usage metered? #

No. We don’t bill by the gigabyte (no data cap).