VAT & Invoicing FAQs#
This page answers common questions about VAT rates, the Reverse Charge Mechanism, and the information shown on myDelska invoices.
How is VAT calculated?#
The place of provision of e-services is considered as inland (local) and VAT applied is 21%.
VAT and Reverse Charge Information#
All invoices are issued by default with VAT included at a rate of 21%. If you qualify for the Reverse Charge Mechanism under applicable VAT regulations, you must submit a support request to apply for VAT exemption on future invoices. Your eligibility will be verified based on your workspace data and a valid VAT identification number (VAT ID).
Please note: The Reverse Charge Mechanism applies only to businesses registered in eligible jurisdictions and meeting the required criteria. If you wish to apply, please open a new support ticket and provide a valid VAT ID. Once verified, VAT will not be applied to your future invoices. Issued invoices cannot be modified, and the VAT rate remains unchanged for already generated invoices. In the future, we will automatically verify whether you remain a registered VAT payer within the EU. If your status changes, VAT will be applied accordingly. For assistance, please contact our support team.
What info is available in the invoice?#
The invoice contains the following details: the invoice number, supplier information, customer information, the name and description of the service, the time frame during which the bill is issued, the quantity of hours spent, and the total price.
Why does the invoice show used hours but not the exact dates of usage?#
The invoice itself does not include usage dates. You can view the exact dates of usage under Billing » Invoice History Report — see View Billing History.
Next steps#
Open in myDelska Platform#
Log in to myDelska and open Billing in your Workspace (/workspace/{workspaceId}/billing/overview). To apply for the Reverse Charge Mechanism, submit a request through myDelska Support.