VAT & Invoicing#

This page explains how VAT is applied in myDelska, how to request reverse charge, and what information is included in your invoices.

How is VAT applied?#

VAT is applied to myDelska charges by default.

For customers subject to the standard VAT rules, the applicable VAT is added to service charges.

Eligible business customers may request to have reverse charge applied where permitted by applicable VAT regulations.

VAT is determined separately for each Workspace based on its billing details and verified tax information.

How do I request reverse charge?#

If your business is eligible for reverse charge, submit a request through myDelska Support and provide:

your valid VAT identification number (VAT ID);
a copy of your VAT registration certificate or another official document confirming the company’s VAT registration.

Delska will verify the provided information and confirm whether reverse charge can be applied to your Workspace.

Once approved, VAT will not be charged by Delska on eligible future invoices. The customer is responsible for accounting for VAT in accordance with the applicable tax rules.

Reverse charge is not applied automatically by entering a VAT ID. The submitted information and supporting documents must first be verified and approved.

Who is eligible for reverse charge?#

Reverse charge generally applies to eligible cross-border B2B transactions where the customer is responsible for accounting for VAT in their country.

For customers established in the same country as SIA “Delska Latvia”, standard domestic VAT rules normally apply. Therefore, a Latvian VAT-registered company is not eligible for reverse charge solely because it has a valid VAT ID.

Eligibility depends on the customer’s country of establishment, VAT registration and applicable VAT rules.

How is my VAT information verified?#

Delska verifies the VAT information and supporting documents provided for the Workspace before approving reverse charge.

Make sure that your company name, registered address and VAT ID in the Workspace match your official registration details.

If your VAT registration or business information changes, please notify Support.

When does reverse charge take effect?#

Reverse charge applies only after your request has been reviewed and approved by Delska.

It applies to eligible invoices issued after approval. Invoices issued before the approval remain unchanged.

What information is included in an invoice?#

A myDelska invoice includes:

invoice number and date;
Delska supplier information;
customer and Workspace billing information;
services provided during the billing period;
billed usage and quantities;
net amount;
applicable VAT information;
total amount due.

Where reverse charge applies, the invoice will indicate this accordingly.

Where can I find my invoices?#

Invoices are available under Billing → Billing History in the relevant Workspace.

See Billing History & Usage Reports for more information.

Why does my invoice show usage hours but not the exact usage dates?#

Invoices summarize billable usage for the completed billing period and do not show every individual usage event.

For more detailed information, including when services were used, open Billing → Cost and Usage Report.

Can I change my billing details after an invoice has been issued?#

You can update the available billing information for future invoices in your Workspace settings.

Changes to Workspace details do not affect invoices that have already been issued.

What happens if my VAT status changes?#

You are responsible for keeping your Workspace billing and VAT information up to date.

If your VAT registration, company details or eligibility for reverse charge changes, notify Support.

Next steps#

Open in myDelska Platform#

Open Billing in myDelska in the relevant Workspace to view invoices and billing information. To request reverse charge, submit a request through myDelska Support.