Add Payment Methods#
This page lists the payment methods accepted on the myDelska platform and explains how to add credit to your Workspace and how that credit behaves.
What payment methods do we accept?#
We accept payments by credit cards (MasterCard, Visa, American Express, China UnionPay (CUP)), Discover & Diners, Japan Credit Bureau (JCB), debit cards, and third-party providers – Apple Pay, Google Pay and PayPal.
| CARD BRAND | STRIPE ACCOUNT COUNTRY | CUSTOMER COUNTRY | 3D SECURE AUTHENTICATION | WALLETS |
|---|---|---|---|---|
| Visa | All countries | Global | Yes | Yes |
| Mastercard | All countries | Global | Yes | Yes |
| American Express | All countries except Brazil, Malaysia, Thailand, and the United Arab Emirates. | Global, except India* | Yes | Yes |
| Discover & Diners | Canada, Japan, United Kingdom, and United States | Global | Yes, Except for Discover in Japan | Yes |
| China UnionPay | Australia, Canada, Hong Kong, Malaysia, New Zealand, Singapore, United Kingdom, United States, Switzerland, and all countries in the European Economic Area except Croatia, Iceland, and Lichtenstein | Global | Yes | Invite only |
| Japan Credit Bureau (JCB) | Australia, Canada, Japan, New Zealand, and United States | Global | Japan only | Yes |
| Cartes Bancaires | All countries in the SEPA region | France | Yes | Not supported |
Which payment processing platform is used in myDelska?#
We use the secure payment processing platform Stripe, which provides fast and secure payments.
How to add credit to my account#
To add credit to your account, follow the steps below:
- On the left, under your Workspace, click the + icon.
- Enter a credit amount, pick one of the offered packages, or add any other amount you wish.
- Click the Next button.
- Enter your card information and click Pay.
- After payment, the credit is added to your Workspace.
Open myDelska to top up your Workspace.
How is money transferred and shown in myDelska?#
Top-ups are made manually. After a top-up, the funds are instantly credited to your account. You can top up your account at any time.
What is the minimum credit to add?#
The minimum credit that can be added is €1. However, the minimum price for some services may be higher — see Billing Methods.
Where can I see my credit details?#
You can see your credit details in the Billing section. The overview shows your existing credit amount. See View Billing History for invoices and usage reports.
How can I use existing credit in my account?#
You can use existing credit to create a virtual machine or pay for other services within the same Workspace.
How does credit work between Workspaces?#
Since each Workspace is created for a separate project, credit is topped up per Workspace. If you have several Workspaces, you need to top up the credit for each of them separately.
How can I withdraw existing credit from my account?#
To withdraw existing credit, submit a refund application through Support. If you terminate your services, the refund is credited to the account specified in your refund application.
Please note: Bonus funds can only be used to purchase services and are non-refundable.
What happens to my credit if I delete my Workspace?#
You can’t delete a Workspace while it has credit or debt on the account. Before deleting a Workspace, you must destroy all of its instances and bring the credit balance to zero. See Create Workspace for the deletion steps.
What happens to my credit if I delete my account?#
You can’t delete an account while it has credit. Destroy all Workspace instances and bring the credit to zero first — you can request the return of remaining funds manually through Support.
Next steps#
Open in myDelska Platform#
Log in to myDelska and open Billing in your Workspace (/workspace/{workspaceId}/billing/overview) to top up credit, or browse the myDelska product catalog to see what you can spend it on.